This year, we’re taking our 2025 Annual Online Auction to the next level with BetterWorld, a new, user-friendly auction platform designed to make bidding easier than ever.
What to Expect with BetterWorld:
- Seamless Bidding Experience: Bid from your phone, tablet, or computer with ease.
- Real-Time Notifications: Get instant updates when you’re outbid, including text notifications when you’re outbid to help increase your chances of winning.
- Simple Checkout: Winning bids are processed automatically, making checkout a breeze.
Not only does BetterWorld make the auction experience effortless, but it also helps maximize our fundraising potential—so every dollar raised goes directly toward supporting NPN!
How to bid:
- Go to https://npnparents.betterworld.org/auctions/2025
- Scroll through the full page to view the items that are available to bid on
- Once you find an item that you’re interested in, click on the item to learn more about it and make your bid. This is the perfect time to enter your maximum bid!
-
On the next screen, you’ll be able to input your personal and payment information. **If you already have a BetterWorld account, click the Log In button to sign in.
- If you’d like to receive text message notifications, be sure to check the box to opt-in to receiving text updates on your bid.
- Click Place Bid and you’re all set!
If you’d like to view a video of these steps, click here for a quick tutorial on Desktop Bidding and/or Mobile Bidding.
Frequently asked questions:
-
Do I need to enter credit card information into the system in order to bid?
- Yes. Your bid is considered your commitment to purchase the item at that price. If you win the item, the credit card used will be charged for the item you purchased.
-
What Is a Max Bid?
- A max bid is how you can tell the platform the most you are willing to bid on an Auction item so it can bid on your behalf until that amount. If you place a max bid, you can lay back and relax as the platform will bid for you incrementally whenever another bidder makes a bid!
- If your max bid is outbid you will receive an automatic email notification that you have been outbid. The email will contain the link to return to the bidding page, so you can bid again or set another max bid!
- If two individuals place the same max bid, priority will go to the individual who placed it first, and the second individual will be notified that they were outbid.
-
Will I be notified via email if I am outbid?
- If you're outbid, you will receive an email that will easily direct you back to the bidding page where you can bid again!
- You will also be notified by text message if you have a phone number attached to your account and opted in to receive text message notifications.
-
Can I Retract a Bid I Have Made?
- BetterWorld’s formal policy is that all bids are final. Bids are final because retracting bids can cause complications in the experience of other Auction bidders and the organization as a whole.
- That being said, mistakes happen! For example, there have been instances where someone accidentally bid $1,000 on an item when they meant to bid $100, in cases like this, you can contact BetterWorld by clicking the chat bubble at the bottom right of your screen. But don’t delay - contact BetterWorld quickly for your best chance at them being able to go in manually and resolve things.
-
How to Know if You Are the Winning Bidder
- Shortly after the Auction ends, if you have won an item, we will send you a congratulatory email and receipt letting you know which items you've won and what happens next!
- Alternatively, you can find out if you're the winning bidder by going to your My Items page. Here you will find every item you have bid on, and whether or not you have been outbid.
Have more questions? Check out the full FAQ here.
Mark your calendars, and get ready to check out all of the incredible items up for grabs. We can’t wait for you to join us online and make this our most successful auction yet!
Please contact Amy at amy@npnparents.org if you have any questions or need any help.
